Terms & Conditions
Please read this document carefully before accessing or using StackHive. Graciously adapted from myBalsamiq. Feel free to copy this TOS for your own use.
Please read this document carefully before accessing or using StackHive. Graciously adapted from myBalsamiq. Feel free to copy this TOS for your own use.
Because we believe in establishing long-term relationships with our customers, we decided to use plain English instead, to make our terms as clear as possible.
Please don't forget that we are real people: take a look at our company page to get to know us a little. We are not perfect, but we're trying our hardest, because we genuinely care about your success.
When you read StackHive or we below, it refers to Novatap Private Ltd. (Novatap) and it's software service called StackHive ( contact information), its affiliates and agents.
Should you have other questions or concerns about this document, please send us an e-mail at support@StackHive.com.
By accessing or using StackHive in any way, whether you have created your own StackHive site or are invited to someone else's site as a project member, or are just browsing around, you agree to and are bound by the terms and conditions written in this document.
If you do not agree to all of the terms and conditions contained in this document, do not access StackHive.
This is a living document. With your help, we want to make it the best in the industry.
If you read something that rubs you the wrong way, or if you think of something that should be added, please get in touch! We're all ears! Email email@example.com and we'll chat.
We don't amend this document for any particular customer, but if your changes apply to all of our customers, we'll be happy to update it for everyone.
We will likely improve this document over time. By continuing to use the site, you will implicitely accept the changes we make.
Your access and use of StackHive is always subject to the most current version of this document.
We may block, restrict, disable, suspend or terminate your access to all or part of StackHive at any time in our sole discretion, without prior notice or liability to you. To this day, we have never had to do this, and we hope it never happens.
If you think we removed your access by mistake, get in touch and we'll give you our reasoning. We also have a quick way to restore access without losing any of your data.
Email support is also included, but is only provided to StackHive site owners. If you have an issue with your StackHive site, contact your site owner first, via their email address if you know it.
Access to your data #
We collect the following personal data:
Please be aware that your browser must be enabled to accept cookies from StackHive.com in order for you to use StackHive.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above.
No-one. We never store your password unencrypted, so no-one can read it.
It is your sole responsibility to keep your user name, password and other sensitive information confidential. If you become aware of any unauthorized use of your account or any other breach of security, you shall notify StackHive team immediately.
If you forget your password, we send you a secure link via email that lets you reset it.
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
You can access all your personally identifiable information that we collect online and maintain by logging in to any StackHive site you have access to and visiting the settings pages.
It depends on the project access level you choose for your projects. By default, each project is private, but the site owner or any staff member who's part of that project can make it public.
For private projects: the only people who can see your mobile applications and content are staff members invited to the project, project members, your site owner and some Novatap and StackHive team (for the purpose of maintaining the service).
If you send an image permalink or a prototype view link to someone, they will be able to access that image or prototype view, even without logging in. The link is intentionally very long and hard to guess.
For website, blog and wiki projects: anyone with a link to your site can see your apps and projects. Your public projects will also be indexed by search engines.
All of our customers' data resides in the same database. We use software best practices to guarantee that only people who you designate as viewers of your data can access it. In other words, we segment our customer data via software. We do our best and are very confident we're doing a good job at it, but, like every other web app that hosts their customers data on the same database, cannot guarantee that a sophisticated hacker cannot access other people's data.
All of our servers are highly physically secured at the IBM (Softlayer) data centers. We also have our own practices in place, which follow the industry's best practices. We keep our servers always up to date with security fixes, have one-click ways to take down servers should they become infected/compromised and to create and deploy new clean ones.
If you have discovered a security concern, please email us at support@StackHive.com. We'll work with you to make sure that we understand the scope of the issue, and that we fully address your concern. We consider correspondence sent to support@StackHive.com our highest priority, and work to address any issues that arise as quickly as possible.
Please act in good faith towards our users' privacy and data during your disclosure. We won't take legal action against you or administrative action against your account if you act accordingly: White hat researchers are always appreciated.
Intellectual Property Rights#
StackHive materials are all the information, data, documents (e.g. white papers, press releases, datasheets, FAQs, etc.), communications, downloads, files, text, images, photographs, graphics, videos, webcasts, publications, content, tools, resources, software, code, programs and products on StackHive produced by Novatap.
You agree not to copy, republish, frame, download, transmit, modify, adapt, create derivative works based on, rent, lease, loan, sell, assign, distribute, display, perform, license, sublicense or reverse engineer the StackHive service or StackHive Materials or any portions of them.
You agree that you will not decompile, reverse engineer or otherwise attempt to discover the source code of the software. Any copying or redistribution of the software is prohibited, including any copying or reproduction of the software to any other server or location for further reproduction, redistribution or use on a service bureau basis. Any unauthorized use, copying or distribution of the software is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.
The trademarks, logos and service marks displayed on this Site are the property of Novatap Private Ltd. You are not permitted to use them without the prior written consent of Novatap Private Ltd. StackHive and the StackHive logo are trademarks of StackHive, licensed to Novatap Private Ltd.
StackHive does not claim intellectual property rights over apps created on StackHive.
We leave it to each StackHive site owner to decide who should own the IP of the apps created using their StackHive site. We encourage site owners to make their policy clear to their site users, either via email or by posting it on their StackHive site
You are solely and entirely responsible for all of your user materials that you post or otherwise submit via StackHive. You shall assume all risks associated with the use of your user materials including any reliance on the accuracy, completeness or usefulness of your user materials. StackHive does not guarantee the accuracy, integrity or quality of your user materials. You acknowledge and agree that by accessing or using StackHive, you may be exposed to user materials from others that are offensive, indecent or otherwise objectionable.
In short, we do not. Like all other cloud-based applications, we are vulnerable to the inherent unreliability of the Internet.
We monitor StackHive closely and have set up automated alarms to be notified (via email and SMS) when the StackHive service is under stress, so that we can deal with the issue before it becomes a problem that might impact customer access.
You acknowledge and agree that StackHive shall not be liable for any failure to store your materials on StackHive at any time.
Play Nice Clauses#
You agree that you shall not:
Materials and Services provided by third parties are governed by separate agreements accompanying such materials and services. StackHive offers no guarantees and assumes no responsibility or liability of any type with respect to the third-party services, including any liability resulting from incompatibility between a third-party service, StackHive materials, the StackHive service or another third-party service. You agree that you will not hold StackHive responsible or liable with respect to the third-party services.
You may not engage in subdomain squatting. StackHive sites that are inactive for more than 6 months may also be removed without further notice. Some of the factors that we take into account when determining what conduct is considered to be subdomain squatting are:
Attempts to sell, buy, or solicit other forms of payment in exchange for StackHive subdomains are also violations and may result in permanent account suspension.
StackHive may block, restrict, disable, suspend or terminate your access to all or part of StackHive at any time in StackHive's sole discretion, without prior notice or liability to you.
StackHive will, in appropriate circumstances, terminate the accounts of users who infringe the intellectual property rights of others. StackHive will investigate notices of copyright infringement and take appropriate actions under the COPYRIGHT ACT, Chapter 63, (Original Enactment: Act 2 of 1987) and (REVISED EDITION 31st January 2006) under AGC Singapore.
If you believe that your work has been used or copied in a way that constitutes copyright infringement and such infringement is occurring on StackHive or on sites linked to from StackHive, please provide written notification of claimed copyright infringement to the designated agent for StackHive (identified below), which must contain the following elements:
StackHive may include links that will take you to other sites outside of the StackHive service. The linked sites are provided by StackHive to you as a convenience and the inclusion of the links do not imply any endorsement by StackHive of any linked site. StackHive has no control of the linked sites and you therefore acknowledge and agree that StackHive is not responsible for the contents of any linked site, any link contained in a linked site or any changes or updates to a linked site. You further acknowledge and agree that StackHive is not responsible for any form of transmission (e.g. webcasting) received from any linked site.
StackHive may run advertisements and promotions from third parties via StackHive in any manner or mode and to any extent. Your communications, activities, relationships and business dealings with any third parties advertising or promoting via StackHive, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, shall be solely matters between you and such third parties. You acknowledge and agree that StackHive is not responsible or liable for any loss or damage of any kind incurred as the result of any such dealings or as the result of the presence of such non-StackHive advertisers on StackHive.
This StackHive service and StackHive materials may include technical or other mistakes, inaccuracies, or typographical errors. StackHive may make changes to the site, materials and services, including the prices and descriptions of any software or products listed, at any time in its sole discretion and without notice. The StackHive service and StackHive materials may be out of date, and StackHive makes no commitment to update the site, materials and services.
You acknowledge and agree that:
StackHive does not control or endorse the materials found in any services and specifically disclaims any liability with regard to the site, services and any actions resulting from your use of the StackHive service and StackHive materials and participation in any services. Managers, hosts, site owners, project members and other third parties are not authorized StackHive spokespersons, and their views do not necessarily reflect those of StackHive. To the maximum extent permitted by law, StackHive will have no liability related to user materials arising under intellectual property rights, libel, privacy, publicity, obscenity or other laws. StackHive also disclaims all liability with respect to the misuse, loss, modification or unavailability of any user materials.
Some states or jurisdictions do not allow the exclusion of implied warranties or limitations on how long an implied warranty may last, so the above limitations may not apply to you. To the extent permissible, any implied warranties are limited to ninety (90) days.
You agree to indemnify and hold StackHive and its officers, co-branders, other partners and employees harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of:
The StackHive service can be accessed from countries around the world and may contain references to Novatap Private Ltd. products, services and programs that are not available in your country. These references do not imply that Novatap Private Ltd. intends to announce such products, services or programs in your country. The Site is controlled, operated and administered by Novatap Private Ltd. and its affiliates from their offices within Singapore. Novatap Private Ltd. makes no representation that the StackHive service and StackHive materials are appropriate or available for use at other locations outside Singapore, and access to the Site from territories where the Site, the Services or Materials are illegal is prohibited. If you access the Site from a location outside Singapore, you are responsible for compliance with all local laws.
In no event shall Novatap Private Ltd., its officers, directors, employees, partners or suppliers be liable to you or any third party for any special, punitive, incidental, indirect or consequential damages or losses of any kind, or any damages or losses whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable or if StackHive has been advised of the possibility of such damages or losses, and on any theory of liability, including breach of contract or warranty, negligence or other tortious action, or any other claim arising out of or in connection with:
Some jurisdictions prohibit the exclusion or limitation of liability for consequential or incidental damages. Accordingly, the limitations and exclusions set forth above may not apply to you.
Governing Law and Jurisdiction#
The StackHive service (excluding linked sites) is controlled by Novatap Private Ltd. from its offices within Singapore. By accessing StackHive, you agree that all matters relating to your access to, or use of, StackHive shall be governed by the statutes and laws of Singapore, without regard to the conflicts of laws principles thereof.